Logging into CRM Online

November 8, 2009

Microsoft Dynamics CRM Online is a web-based application, which means that you don’t need to install any software on your computer.  No more CDs, no more lost serial keys, and no more installing software!  Instead, the application runs in Microsoft Internet Explorer or as a lightweight plugin in Outlook.

Microsoft Dynamics CRM Online will only work on a computer running Microsoft Windows XP SP2 or better.  Microsoft Internet Explorer 6.0 SP2 or higher is also required.  And if you’re still using Outlook 2002 or older, climb out from under your rock, install Outlook 2003+, and try again.

Step-by-Step Instructions

1.    Go directly to https://yourname.dynamics.com.  Substitute yourname for your organization’s database name. Ask your administrator if you unsure of the URL name.

2.    Enter your Windows Live e-mail address and password.  Click Sign In.

Tips & Tricks

  • Choose the Remember Password if you don’t want to type your password every time you log in.
  • Go to this web site to reset your Windows Live ID if you’ve forgotten it: account.live.com/ResetPassword.aspx


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